How it works Passengers Drivers About us Safety Contact
East & West Midlands · Launching Soon

Share the
journey.
Split the cost.

nT3rm connects passengers heading the same way with drivers already making the trip — safe, affordable carpooling for agency workers, shift workers, and everyday commuters across the Midlands.

8.7M
UK workers
from £3
per journey
30days
book in advance
Today's earnings
£57.85
After commission
3 trips done
Match found
32 min
Arrives early ✓
Same company
nT3rm Online
Arrive by 06:00
1 seat
Staffline
MO
Marcus O.
★★★★★ 4.9 · 312 rides
05:28
Departs 02:15
3 seats left
£8.70
15% commission · City to city trip · Minimum £3.00
DBS verified drivers
Card & cash payment
Book up to 30 days ahead
Multiple passengers per trip
Gamification rewards
Simple process

How nT3rm works

Whether you need a ride or want to earn while you drive, nT3rm gets you there in three simple steps.

1
Enter your destination & date
Type where you're heading and when — book today or up to 30 days in advance. Set your arrival time and we'll find drivers departing early enough to get you there.
2
Choose your driver
Browse matched drivers sorted by arrival time — earliest first. See their rating, departure time, pickup point, fare, and whether they share your employer. Filter by company for colleague matches.
3
Get confirmed & travel
Driver has 3 minutes to accept. Once confirmed, meet at the vantage point or request door-to-door. Track your ride live, chat with your driver, and rate the trip when you arrive.
Driver matches
MO
Marcus O.
★★★★★ 4.9
05:28
02:15 AM
3 seats
£8.70
SK
Sarah K.
★★★★ 4.6
05:44
02:30 AM
2 seats
£8.70
On time
RP
Raj P.
★★★★★ 4.8
05:58
Why choose nT3rm

Built for the people
who keep the UK moving

Book up to 30 days ahead
Plan your commute in advance. Select your exact date, set your arrival time, and find a driver who fits your schedule — whether it's today or weeks away.
Company & agency matching
Agency worker heading to the same site? Add your employer to your profile and find colleagues making the same journey — a community built around shared routes.
Safety at every step
Every driver completes a full DBS check, licence verification, insurance review, and e-signs our driver contract. Passenger IDs verified. Both sides rated after every trip.
Fair, transparent pricing
From £3 per journey. Fares calculated by time with a cap of £10 at 2hr 30min. Extended trips run a clear time + distance meter. No surge, no hidden fees — just honest pricing.
Rewards & referrals
Earn points on every ride. Drivers unlock priority status and bonuses. Passengers earn discounts and free rides. Refer a friend with your unique code — 5 referrals earns a free trip.
Return journeys included
Book your outbound and return trip in one go. Drivers set return times — if the timing works for you, secure your seat back home at the same time you book your morning ride.

Currently serving the Midlands

nT3rm launches across the East and West Midlands — one of the UK's largest working regions, home to millions of workers, agency staff, and daily commuters. Expansion coming soon.

East Midlands
West Midlands
Birmingham
Coventry
Leicester
Wolverhampton
Derby
Nottingham
+ More expanding
Get the app

Your ride is
waiting for you

The nT3rm app is launching soon on iOS and Android. Sign up to be notified the moment it goes live and get early access to the best drivers in your area.

Coming Soon — stay tuned
nT3rm
Driver mode
Today's earnings
£57.85
nT3rm
Where are you heading?
London Victoria Coach Stn
Arrive by 06:00 AM · 1 seat · Today
Search drivers
nT3rm
Trip complete!
Rate your driver
★★★★★
Points earned
+48 pts
About nT3rm Transport Limited

A solution born
from seeing the gap

nT3rm was built on a simple but powerful observation — millions of people across the UK travel to work every day without a reliable, affordable, or safe way to get there. We decided to fix that.

Our mission

Connecting people.
Sharing the journey.

nT3rm Transport Limited is a technology-driven carpooling platform built to address one of the most persistent and overlooked challenges in the UK — getting to work safely, affordably, and on time, especially outside standard hours.

The United Kingdom operates a vast 24-hour economy. Hospitals, warehouses, factories, hotels, and essential services never stop. Yet public transport does. The result is millions of workers — agency staff, shift workers, night-time economy employees — left with no reliable option for their commute.

nT3rm bridges that gap. We connect passengers heading to the same destination with drivers already making that journey — turning an empty car seat into an affordable, verified, and safe ride for someone who needs it.

Our platform is built on trust, transparency, and community. Every driver is vetted. Every fare is fair. Every journey is tracked. And every experience — for both driver and passenger — is designed to be better than anything else available.

UK workers without
reliable late transport
8.7M
Source: ONS Labour Force Survey 2022
Night-time workforce
declined since 2016
700K
Workers lost — transport cited as a key factor
Booking window
30 days
Plan ahead, travel with confidence
The problem we solve

Why nT3rm exists

The UK's transport gap is real, well-documented, and growing. nT3rm was created specifically to address it.

01
Public transport stops. Work doesn't.
The UK runs a 24-hour economy across healthcare, logistics, hospitality, and manufacturing. Buses and trains do not. Workers on early starts, late finishes, and night shifts are left stranded — or forced to spend money on expensive taxis they cannot afford.
02
The workforce is declining — transport is a key reason.
According to the Office for National Statistics, 700,000 workers left the night-time workforce between 2016 and 2022. Research consistently identifies lack of safe, reliable transport as a significant contributing factor — particularly for women and non-car owners.
03
Existing solutions weren't built for this.
Ride-hailing apps are expensive, unplanned, and not designed for regular commuters. Public transport is time-limited. Private cars are inaccessible for many. nT3rm is the first platform built specifically for the agency and shift worker commute — connecting the right people, heading the right way, at the right time.
What we stand for

Our values

Everything nT3rm does is guided by four principles we will never compromise on.

Safety above everything
Every driver completes a DBS background check, UK licence verification, insurance review, and vehicle inspection before going live. Passengers are ID-verified. Both sides are rated after every trip. Safety is never optional — it is the foundation.
Radical transparency
No surge pricing. No hidden fees. Fares are calculated clearly — from £3 minimum to a £10 base cap — and displayed in full before any booking is confirmed. Drivers see exactly what nT3rm takes. Passengers see exactly what they pay.
Community at the core
nT3rm is not just a transport app — it is a network of people heading the same way. Agency workers can find colleagues on the same route. Drivers earn a fair income from journeys they are already making. Everyone benefits. No one is left behind.
Real impact, measurable outcomes
More workers able to reach their jobs. More drivers earning from existing journeys. Fewer solo car trips. Less carbon. Greater economic productivity. nT3rm is built with the conviction that solving a transport problem is also solving an economic, social, and environmental one.
Meet the founder

The person behind nT3rm

ID
Isaac Dzackah
Founder & Director, nT3rm Transport Limited
LLB Law
LLM Int'l Commercial Law
LLM SQE 1&2
Entrepreneur
3
Law degrees
12+
Months legal exp.
NTL
Company initials
I see gaps the way I approach law — find the problem, understand it deeply, then build the solution. nT3rm is that solution.

Law, business, and a
passion for solving real problems

Isaac Dzackah is the founder and director of nT3rm Transport Limited — and the kind of person who cannot see a gap in the market without quietly figuring out how to fill it. With a background spanning three law degrees, international commercial law, and hands-on paralegal experience across corporate, M&A, and commercial legal practice, Isaac brings a rare combination of rigorous analytical thinking and genuine entrepreneurial instinct to everything he does.

Born with an eye for opportunity and a heart for people, Isaac recognised the transport challenge facing millions of UK workers long before nT3rm existed. He saw agency workers, shift staff, and everyday commuters squeezed between public transport that stops at midnight and taxi fares they could not afford. He saw an industry gap — and, true to form, he decided to build the solution rather than wait for someone else to.

His legal training sharpens every decision nT3rm makes. From the driver contract to GDPR-compliant data handling, from the platform's commission structure to passenger safety policy — Isaac applies the same precision he brings to corporate documents and M&A due diligence to building a transport company that is legally sound, commercially smart, and genuinely fair.

Outside the boardroom, Isaac is equally at home volunteering with BPP University's StreetLaw programme — delivering free legal education to some of the UK's most underserved communities — and supporting access to justice initiatives across Birmingham. He brings that same spirit of service to nT3rm. This is not just a business. It is a platform built to genuinely help people.

Isaac is also, for the record, a man with a solid sense of humour, a deep Christian faith that anchors everything he does, and the kind of quiet confidence that comes from knowing both why you are doing something and exactly how to get it done.

Legal & contract expertise
Corporate & commercial law
Entrepreneurial vision
Market gap identification
Community & charity work
Access to justice advocacy
M&A due diligence
Tech & product thinking

A note from Isaac: "Christ is at the centre of everything I do — my work, my decisions, my vision for nT3rm. I believe business done right is an act of service. My prayer is that nT3rm helps people get to where they need to be — safely, affordably, and with dignity."

Our journey

How we got here

The insight
Identifying the gap
After years working in law and observing the challenges faced by workers across the UK — particularly agency workers, night-shift staff, and commuters in the Midlands — Isaac identified the transport gap as a genuine, solvable problem that no existing platform was addressing properly.
The concept
nT3rm is born
The idea for nT3rm took shape — a carpooling platform where drivers heading to a destination share their seats with verified passengers going the same way. Simple, affordable, safe. The name nT3rm (the "3" replacing the "e" in "Term") reflects a new term, a new chapter, in how the UK commutes.
Development
Building the platform
The full app prototype has been designed and developed — complete with passenger and driver flows, real-time matching, advance booking up to 30 days, company/agency filters, gamification, referral rewards, in-app chat, live tracking, and a transparent pricing engine. Every screen investor-ready.
Coming soon
East & West Midlands launch
nT3rm is preparing for its initial launch across the East and West Midlands — one of the UK's most densely populated working regions. Driver onboarding and passenger sign-ups will open ahead of the full app release on iOS and Android.
The future
UK-wide expansion
With a proven model in the Midlands, nT3rm plans to expand to other UK cities with large shift-working and agency worker populations — starting with regions where the transport gap is most acute. The mission is the same wherever we go: get people where they need to be.

Ready to be part of
something different?

Whether you need a reliable ride to work or want to earn from journeys you're already making — nT3rm has a place for you.

For passengers

Your ride.
Your route.
Your time.

Find a driver already heading your way — verified, rated, and affordable. Book today or up to 30 days in advance. From £3 per journey.

Match found
32 min early
Arrives before you need
Same company
Booking window
30 days
Plan well ahead
Good morning
Find your ride
JD
Coventry, CV1
London Victoria
Today
Tomorrow
This week
📅 Pick date
Arrive by
06:00 AM
Arriving early
MO
Marcus O.
★★★★★ 4.9
05:28
02:15 AM
3 seats
£8.70
Simple process

Book your ride in four steps

No calls, no waiting, no guesswork. Find, select, confirm and travel — all from the nT3rm app.

1
Enter destination & date
Type where you're heading, pick your date — today, tomorrow, this week, next week or any specific date up to 30 days ahead — and set your required arrival time.
2
Choose your driver
Browse matched drivers sorted by arrival time — earliest arrivals shown first. See ratings, departure times, pickup points, fare, and company matches. You decide who to travel with.
3
Driver confirms in 3 minutes
Once you send your request, the driver has 3 minutes to accept. If they decline or don't respond, you're automatically returned to the results list to pick your next best match.
4
Meet, travel & rate
Head to the vantage pickup point — or request door-to-door for a small extra charge. Track your ride live, chat with your driver in-app, and rate your experience when you arrive.
Passenger features

Everything built around you

30-day advance booking
Plan your commute weeks in advance. Quick-select Today, Tomorrow, This week or Next week — or open the full calendar to pick any specific date up to 30 days ahead.
Plan ahead
Arrive-by time search
Tell us when you need to arrive — not when you want to leave. nT3rm works backwards to find drivers departing early enough to get you there on time or earlier.
Smart scheduling
Company & agency filter
Add your employer or agency name to your profile and find drivers heading to the same workplace. A community of colleagues already making the same journey — now sharing it.
Community matching
Book seats for friends
Already an nT3rm user? Enter your friend's unique code to reserve them a seat on the same trip. New to nT3rm? Send them an invite — they get 8 minutes to register and secure their seat.
Referral booking
Live tracking & in-app chat
Watch your driver's location in real time on the live map. Chat directly within the app — driver and passenger stay connected throughout the journey, no personal numbers shared.
Real-time
Return journeys
Book your trip home at the same time as your outbound journey. Drivers set their return time — if it works for you, secure your seat back in one booking. No need to search twice.
Two-way travel
Transparent pricing

Simple, fair fares

No surge pricing. No hidden fees. Every fare is shown in full before you confirm — including the driver's surcharge and our platform commission.

Minimum fare
No journey costs less than this — regardless of distance
£3.00per passenger
Standard rate
£0.067 per minute — up to 2 hours 30 minutes
£0.067per minute
Base cap
Maximum base fare reached at 2 hours 30 minutes
£10.00base cap
Extended trips
Beyond 2h 30m — time and distance meter runs simultaneously
£0.08/min+ £0.50/mile
Platform commission: nT3rm takes 10% on within-city trips and 15% on city-to-city trips. This is shown clearly in your fare breakdown before you confirm — always. All rates subject to change.

Honest pricing,
every time.

Every fare on nT3rm is calculated transparently and shown in full before you confirm a booking. There are no surprise charges at the end of your journey.

Fare is calculated per passenger — each booked seat is charged individually at the same rate.
Driver surcharge is set by the driver within admin-defined limits and displayed on their card before you select them.
Door-to-door drop-off carries a small additional charge — shown upfront. The driver can accept or decline this option independently.
No surge pricing — ever. Fares do not change based on demand, time of day, or how busy the platform is.
Pay by card or cash — choose your preferred payment method at checkout. Card payments support tips and earn more gamification points.
Flexible scheduling

Book when it suits you — not just today

Whether you need a ride in two hours or planning your commute for next month, nT3rm gives you the flexibility to book ahead with confidence.

Today or tomorrow
One tap to select. Minimum 2 hours before the driver's departure time. Ideal for last-minute commutes.
This week or next week
Quick-select any day in the current or following week. Drivers who have posted recurring trips will appear automatically.
Pick any date — up to 30 days ahead
Open the full calendar and select any available date. Past dates and dates beyond 30 days are automatically greyed out.
When do you need the ride?
Today
Tomorrow
This week
📅 Pick date
January 2026
Su
Mo
Tu
We
Th
Fr
Sa
1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
25
26
27
28
29
30
31
Book up to 30 days ahead · Minimum 2 hours before departure
Rewards & referrals

Ride more. Earn more.
Share the love.

Every time you travel with nT3rm, you earn points. Every friend you refer earns you closer to a free ride. The more you use the platform, the more it gives back.

🎁
5 referrals = 1 free ride
Share your unique nT3rm code. Every friend who joins and takes their first ride counts as a referral. Hit five — and your next ride is on us.
New riders get 5% off their first trip
Anyone who joins nT3rm using your referral code automatically receives 5% off their first booking — applied at checkout, no code needed. Rate subject to change.
Level up with every ride
Ride count builds your passenger level. Higher levels unlock bigger discounts, priority features, and exclusive benefits. The more you travel, the better it gets.
💬
Book seats for friends & colleagues
Search by an nT3rm user's code to reserve a seat for them on your trip. Or invite someone new — they get 8 minutes to sign up and confirm their seat before it's released.
Your referral code
NT3-J4K9X
Referral progress 3 / 5
2 more referrals = 1 free ride · Reward rate subject to change
Copy code
Share link
1
Free ride
248
Points
3
Referrals

Your safety is
our priority

Every trip on nT3rm is protected from start to finish. Learn more about safety →

DBS-checked drivers
Every driver passes a full Disclosure & Barring Service check before going live on the platform.
ID-verified passengers
All passengers complete identity verification — government ID plus a selfie liveness check.
Live trip tracking
Your journey is tracked in real time. Share your trip with someone you trust at any point.
Mutual ratings
Drivers and passengers rate each other after every trip. Low ratings trigger platform review.
Masked communication
In-app chat means your personal phone number is never shared with your driver.
SOS button
An in-app emergency button is always visible during your journey for immediate safety access.

Ready to find
your next ride?

The nT3rm app is launching soon across the East & West Midlands. Register your interest and be the first to know when it goes live.

App coming soon — iOS & Android
For drivers

Earn from
journeys you're
already making.

You're already driving to work. nT3rm lets you share your seats, split the cost, and earn a fair income from every trip — without changing your route or your schedule.

Commission rate
10–15%
Lowest in the market
Your money
Level 3 perk
Priority
Shown first to passengers
Unlocked
Monthly earnings estimate
£1,157
Based on consistent daily trips · after commission
£57.85
Per day avg.
£289
Per week
10%
Within city
15%
City to city
Earnings are estimates based on active drivers. Actual earnings vary. All figures after nT3rm commission deduction. Rates subject to change.
Fair earnings

More of your fare
stays with you

nT3rm charges just 10% commission on within-city trips and 15% on city-to-city journeys — significantly less than traditional ride-hailing platforms. Every penny of your fare above that is yours.

You set your own surcharge on top of the platform base rate, within limits we set to keep fares fair for passengers. You see exactly what you earn before every trip — no surprises, no confusion.

Earnings are credited to your in-app wallet after each completed trip. Withdraw anytime to your bank account with no minimum threshold.

Trip type nT3rm takes You keep
Within city 10% 90%
City to city 15% 85%
Extended trip (2h 30m+) 15% 85%
Door-to-door extra 15% 85%
Passenger tips 0% 100%
Today's earnings · Marcus O.
£57.85
After nT3rm commission · 3 trips completed
£68.06
Gross fares
−£10.21
Commission
+£3.40
Tips earned
~£1,157
Monthly estimate (consistent trips)
Anytime
Withdraw earnings to your bank
9
Passengers carried today
4.9 ★
Driver rating · 312 trips
Getting started

Four steps to your
first earning trip

Registration is straightforward. Once approved, you're live on the platform and ready to start accepting passengers.

1
Personal details
Create your nT3rm driver account with your name, contact details, and address.
Name & contact info
Email & phone verified
Date of birth confirmed
2
Licence & identity
Upload your UK driving licence, complete a DBS check, and pass our selfie liveness verification.
UK driving licence (photo)
DBS disclosure check
Selfie liveness check
3
Vehicle details
Provide your vehicle registration, upload your insurance documents, and complete road-legal confirmation.
Insurance certificate
Vehicle registration
MOT & roadworthiness
4
Contract & surcharge
Review and e-sign the nT3rm Driver Contract, then set your per-mile surcharge within our admin limits.
E-sign driver contract
Set your surcharge
Account goes live ✓
Application review takes 24–48 hours. Once approved, you'll receive a notification and can immediately start posting trips and accepting passengers. The minimum driving age and all UK road-legal vehicle requirements apply.
Driver requirements

What you need
to drive with nT3rm

Our requirements exist to protect every passenger — and every driver — on the platform. They are thorough, fair, and in line with UK legal standards.

Driver requirements
Personal and licence criteria
Must hold a valid UK driving licence
Must meet the UK minimum driving age requirement
Must pass a DBS (Disclosure & Barring Service) check
Must complete selfie liveness identity verification
Must e-sign the nT3rm Driver Contract
Must maintain a minimum platform rating of 4.0 stars
Vehicle requirements
UK road-legal standards apply
Vehicle must be UK road-legal and road-worthy
Valid UK vehicle insurance — must cover passengers
Valid MOT certificate (where required by age)
Minimum 2 passenger seats available (up to 5)
Vehicle must pass nT3rm condition review
Documents must be kept current — alerts sent before expiry
Conduct standards
Always in effect while on platform
5-minute wait rule applies at all pickup points
Passengers must be treated with respect at all times
All communication to happen via in-app chat only
No sharing of personal contact details with passengers
Rate all passengers honestly after each trip
Document renewal
Keep your account active
Insurance renewals must be uploaded before expiry
Platform sends 60-day, 30-day, and 7-day expiry alerts
Account suspended if documents lapse — reinstated on update
DBS renewal required every 3 years (subject to change)
Vehicle re-inspection if condition complaints are raised
Post trips & manage schedule

Set it once.
Earn all week.

Post your route once and set it to recur Monday to Friday — or whatever days suit you. Passengers can book your seats days in advance without you lifting a finger.

Passengers book your seats in advance
Your recurring trips appear in search results for upcoming dates. Passengers can request a seat up to 30 days before departure — you just confirm and go.
Weekly timetable view
Your driver timetable shows all posted trips by day — seat status colour-coded as taken, pending, or available. See your week at a glance and manage bookings from one screen.
Outbound and return in one posting
Set a return time when posting your trip. Passengers can book both legs of their commute in a single transaction — and you're covered for the journey back too.
My timetable — Mon 26 Jan
06:15 AM → 17:30 PM
Return
Birmingham → London Victoria
👤
👤
👤
1 booked · 1 pending · 1 free
22:00 PM → 07:00 AM
Night
Birmingham → Coventry · night shift
👤
👤
👤
1 booked · 2 free
08:00 AM → 16:30 PM
Full
Birmingham → Leicester · all seats taken
Driver levels

The more you drive,
the better it gets

Level 1 — Starter
0–99 rides
Getting started on the platform
Platform access
Basic earnings
Level 2 — Active
100–199 rides
Building your reputation and rider base
Passenger visibility boost
Faster payouts
Level 3 — Priority
200–399 rides
Trusted driver — shown first in search results
Priority dispatch
Bonus rewards
Priority support
Level 4 — Elite
400+ rides
nT3rm's top-rated, most experienced drivers
Maximum priority
Elite badge
Exclusive bonuses
First-access features

nT3rm's driver levelling system rewards consistency, reliability, and quality. Every trip you complete, every rating you earn, and every passenger you look after counts toward your progress — and your benefits.

Higher levels mean more than just a badge. Level 3 and Level 4 drivers appear first in passenger search results, giving you a direct advantage over lower-rated or newer drivers. Priority dispatch means your trips fill up faster.

You can track your level progress in real time on your driver dashboard. You'll always know exactly how many rides stand between you and your next tier.

Marcus O. — Level 3 → 4 progress 312 / 400 rides
88 more trips to Elite status — priority dispatch + exclusive bonuses unlock
Driver benefits

More than just earnings

nT3rm is built to make driving with us genuinely rewarding — beyond the fare income.

💷
Keep your tips
Passengers can tip via card at the end of a trip. nT3rm takes 0% of tips — every penny goes directly to you. A thank you for a job well done stays with the driver who earned it.
Flexible schedule, your terms
You post trips on your timetable. You set your surcharge. You decide which passengers to accept. nT3rm never tells you when to drive — you're in control of your time and earnings.
🏆
Level 4 elite bonuses
Top-tier drivers unlock exclusive bonus structures, first access to new platform features, and elite badges visible to passengers — a clear signal of quality that drives more bookings your way.
📲
Instant earnings visibility
Your driver dashboard shows gross fares, commission deducted, net earnings, and trip-by-trip breakdown in real time. No guessing, no waiting — you always know exactly where you stand.
🔔
Document expiry alerts
We notify you at 60 days, 30 days, and 7 days before any document expires — insurance, MOT, DBS. Keep your account active and earning with zero admin stress.
🤝
Low commission, always fair
10% on within-city, 15% on city-to-city. We do not take more just because a trip is longer or a passenger paid more. Our commission structure is flat, clear, and fair — always.

Ready to start
earning?

Register as a nT3rm driver today. Complete your verification, post your first trip, and start earning from journeys you are already making.

App launching soon — iOS & Android
Safety & trust

Your safety is
never optional.

Every feature, every process, and every policy on nT3rm is built around one non-negotiable commitment — keeping every person on our platform safe, every single time.

Every driver DBS checked
No exceptions. Verified before going live.
Live trip tracking always on
Every journey tracked in real time.
Mutual ratings after every trip
Accountability in both directions.
Masked communication
No personal numbers ever shared.
In-app SOS button
Emergency access during every trip.
Driver verification

Every driver earns
their place on the platform

nT3rm does not let anyone drive on the platform without passing a thorough, multi-stage verification process. We built our vetting standards in line with the same expectations applied to professional private hire operators — because your safety demands nothing less.

Every document is reviewed by our team before a driver account goes live. There are no shortcuts and no exceptions. A driver whose documents lapse is automatically suspended until they are renewed and re-verified.

Identity verification — selfie liveness check
Every driver completes a government ID upload paired with a real-time selfie liveness check to confirm the person matches the documents provided.
Step 1
UK driving licence upload and validation
A full, valid UK driving licence is required. We verify the licence category, expiry date, and check it against submitted identity documents.
Step 2
DBS background check
A Disclosure and Barring Service check is mandatory for every driver. This is the same standard used across private hire, healthcare, and education. No exceptions.
Step 3
Vehicle inspection and insurance verification
The vehicle must be UK road-legal, hold a valid MOT, and be covered by insurance that includes passenger cover. Vehicle condition is reviewed before approval and monitored throughout.
Step 4
Driver contract — e-signed
Every driver reads and e-signs the nT3rm Driver Contract before going live. The contract sets out conduct standards, platform rules, and the consequences of any breach.
Step 5 · Final
Driver verification status — Marcus O.
DBS check
Passed
UK driving licence
Verified
Selfie liveness check
Confirmed
Vehicle condition
Approved
Insurance certificate
Expires 45 days
Driver contract
E-signed
Account active · Insurance renewal reminder sent. Account remains live until expiry. Renewal required to avoid suspension.
Passenger protection

Built-in protection
at every stage

Safety on nT3rm does not start when you get in the car. It starts from the moment you open the app.

Live GPS trip tracking
Your driver's exact location is tracked in real time throughout the journey. You can see the route on a live map and share your trip with a trusted contact at any moment.
Masked phone numbers
Your personal phone number is never shared with your driver — ever. All communication happens through nT3rm's in-app masked messaging system, keeping your contact details completely private.
In-app SOS emergency button
An emergency SOS button is visible and accessible throughout every trip. One tap gives you immediate access to safety options. Never hidden, never buried — always there when you need it.
Verified driver profile — always visible
Before and during your trip, you can see the driver's full name, photo, star rating, vehicle make and registration plate. Confirm you're getting into the right car before you set off.
In-app chat — no external contact needed
Message your driver directly within the app to confirm pickup, share your arrival time, or ask any question — without ever exchanging personal details. Clean, private, logged.
Ratings and accountability system
You rate your driver after every trip and your driver rates you. Consistently low-rated drivers are flagged for review and can be suspended. No one gets to stay on the platform without earning it.
From booking to destination

Protected at
every point of
your journey

nT3rm's safety features do not switch on when the car moves — they are active from the moment you open the app to the moment you arrive and rate your trip.

Every handover point — booking confirmation, driver acceptance, pickup, journey, arrival — has specific protections built around it. Nothing is left to chance.

And for drivers, those same protections apply in reverse — passengers are verified, rated, and accountable for how they behave on every trip too.

Before booking
Driver profile fully visible
You see the driver's rating, ride history, vehicle, and company match before selecting them. You decide who you travel with — always.
On confirmation
Booking confirmed — driver details locked in
Once accepted, driver name, vehicle registration, and pickup point are confirmed in-app. Share this with someone before you leave.
At pickup
5-minute wait rule applies
Driver must wait 5 minutes at the agreed pickup point. You have that window to arrive safely. If you don't show, 50% of the fare is charged subject to review.
During trip
Live GPS tracking · SOS always available
Your route is tracked live. SOS button is always on screen. Chat is active throughout the trip. Share your live trip link with a trusted contact at any time.
After arrival
Mutual rating & optional report
Both driver and passenger rate each other. If anything felt wrong, you can report it directly from the trip completion screen — it goes straight to our safety team for review.
Mutual accountability

Ratings work both ways.

On nT3rm, both sides are rated after every single trip — not just the driver. This creates genuine mutual accountability that keeps the quality of every journey consistently high.

Passengers who cancel repeatedly, arrive late, or behave inappropriately build a rating history that drivers can see before accepting a request. Drivers with low ratings are flagged for review and can lose platform access.

Star ratings + tags — rate from 1–5 stars and select descriptive tags: Clean car, On time, Safe driver, Friendly, Quiet ride — or the opposite if needed.
Ratings are visible before acceptance — drivers see your passenger rating before deciding whether to accept your request. A respectful track record benefits you.
Review triggers — any rating below 3 stars automatically alerts our safety team for follow-up. Patterns of low ratings lead to account investigation.
Optional tip — passengers can add a tip via card at the end of a trip. Tips go 100% to the driver. A small way to say thank you for a great ride.
Rate your trip — Jamie D.
Birmingham → London Victoria
Trip complete ✓
with Marcus O. · Toyota Prius · 1hr 45min
How was Marcus O.?
★★★★★
Clean car
On time
Safe driver
Friendly
Quiet ride
Mutual rating: Marcus will also rate you after you submit. Your passenger rating is visible to future drivers before they accept your requests.
Report a concern about this trip →
The wait rule

Five minutes.
Every pickup.
No exceptions.

Every driver on nT3rm is required to wait a minimum of five minutes at every agreed pickup point — on both outbound and return journeys. This rule exists to protect passengers who may be running slightly late without penalising drivers for waiting.

If a passenger does not arrive within the five-minute window, the driver may depart and a no-show fee of 50% of the booked fare is applied to the passenger, subject to review by nT3rm. This protects drivers' time and income.

5 minutes at all pickups
Applies to outbound and return pickups equally. Drivers must begin the countdown timer from the agreed meeting point — not from a nearby location.
No-show fee — 50% of fare
If the passenger fails to arrive within 5 minutes, 50% of the booked fare is charged. This is subject to review by nT3rm's safety team if disputed.
Use in-app chat first
Before leaving, drivers are encouraged to message the passenger via the in-app chat. A simple "I'm at the pickup point — are you nearby?" can resolve most situations.
1:42
remaining
Waiting at Digbeth Bus Stop
Jamie D. has not arrived yet
JD
Jamie D.
★★★★ 4.7 · Last seen 3 min ago
Message Jamie
Leave & report
Timer expires → you may depart. 50% fare (£4.35) charged to passenger, subject to review. Please message before leaving.
Community standards

How we all travel together

nT3rm is a community. These standards apply to every driver and every passenger on the platform — without exception.

Drivers — what we expect
Arrive at the agreed pickup point on time
Wait the full 5 minutes at every pickup
Keep your vehicle clean and roadworthy
Communicate only via in-app chat
Treat every passenger with courtesy and respect
Rate passengers honestly after each trip
Keep all documents current and uploaded
Follow UK road law and speed limits at all times
🚫
Behaviour that leads to removal
Sharing personal contact details with passengers or drivers
Discriminating against any passenger or driver
Arriving in a vehicle that does not match your registered details
Driving under the influence of alcohol or drugs
Intimidating, threatening, or harassing anyone on the platform
Providing false information during registration or reviews
Soliciting trips or payments outside of the nT3rm platform
Repeated cancellations without valid reason
Get help when you need it

Safety support
is always available

From in-trip emergencies to post-trip concerns, nT3rm provides clear channels for every situation.

In-trip SOS
The in-app SOS button is visible on the live tracking screen throughout every journey. Tap it once for immediate safety options — no delay, no navigation required.
Always visible during trips
Post-trip reporting
If something happened on your trip that felt wrong — whether you're a passenger or a driver — you can submit a report directly from the trip completion screen. Our safety team reviews every report.
Report from trip summary
Contact our team
For non-emergency safety concerns, account issues, or questions about the platform — contact nT3rm directly via email or our contact form. Every message is read and responded to.

Travel with confidence.
Every time.

nT3rm is built on the principle that safety and affordability are not opposites — you deserve both. Join a platform that takes every trip seriously.

Get in touch

We'd love to
hear from you.

Whether you're a passenger with a question, a driver ready to register, an investor who wants to know more, or someone who just wants to say hello — our door is open.

Email us
[email protected]
We aim to reply within 24–48 hours
Visit us
20 Cliveland Street
Birmingham · Subject to change
Media & press
Press enquiries welcome
Use the contact form — select Media
Safety concerns
Safety team available
Select Safety in form — priority response
Send us a message
Fill in the form below and we'll get back to you as soon as we can. Every message is read personally.
What's this about?
Please be as specific as possible so we can help you quickly.
By submitting this form you agree to nT3rm's privacy policy. We will never share your details with third parties.
Message sent — thank you!
We've received your message and will respond to within 24–48 hours.

In the meantime, feel free to explore the rest of the nT3rm website.
Common questions

Frequently asked questions

Can't find what you're looking for? Use the contact form above and we'll answer personally.

nT3rm is currently in development and launching soon across the East and West Midlands. The app will be available on iOS and Android. Register your interest using the contact form above and we will notify you the moment it goes live — passengers and drivers alike.
Driver registration takes four steps: personal details, UK licence and DBS check, vehicle details and insurance, and e-signing the driver contract. Once submitted, our team reviews your application within 24–48 hours. Visit the For Drivers page for full details, or select "Become a driver" in the form above.
Fares start from a minimum of £3.00 per passenger. The standard rate is £0.067 per minute, with a base cap of £10.00 reached at 2 hours 30 minutes. Extended trips beyond that run a time and distance meter simultaneously. All fares — including driver surcharge and nT3rm commission — are shown in full before you confirm any booking. See our full pricing page for details.
nT3rm launches across the East and West Midlands — covering Birmingham, Coventry, Leicester, Wolverhampton, Derby, Nottingham, and surrounding areas. UK-wide expansion is planned following a successful Midlands launch. If you're outside this region and would like to be notified when we expand to your area, let us know via the contact form.
Safety is our top priority. Every driver completes a DBS background check, UK driving licence verification, selfie liveness identity check, vehicle and insurance review, and e-signs our driver contract before going live. Trips are tracked live, communication is masked, and both sides rate each other after every journey. Visit our Safety page for the full breakdown.
We welcome conversations with investors who share our vision for transforming commuter transport in the UK. Select "Investor enquiry" in the contact form above and tell us about your interest — we will respond within 48–72 hours with relevant materials and next steps.
Yes. If the person already has an nT3rm account, you can enter their unique referral code to reserve a seat on your trip. If they're new to the platform, you can invite them — they receive an SMS with 8 minutes to register and confirm their seat before it is released back to the open pool.
If a driver declines your request or doesn't respond within the 3-minute window, you are automatically returned to the results list to select your next best match — no manual action required. For post-trip disputes or concerns, use the in-app report feature or contact us directly via the form above. Our team reviews every report.

Ready to get
on board?

The nT3rm app is launching soon. Whether you need a reliable ride or want to earn from your daily drive — we have a place for you.